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E-Mail Support / Feedback

E-Mail Support / General Request

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E-Mail Support / Refund

Note: You will get refunded only within 14 days of purchase.

We need your PayPal email address in case it is different from your address registered with Freeletics. Alternatively, you can provide the PayPal transaction code.

Please note

For all purchases made within the iTunes store, Apple acts as the distributor and insist upon handling refunds themselves. Sadly, our hands are tied. We apologize for the inconvenience.

Your next best course of action is therefore to contact iTunes customer support immediately to request a refund via https://reportaproblem.apple.com.

Please additionally make sure you cancel the automatic renewal of your Coach subscription with the iTunes store to prevent further charges in the future. More information can be found here: Apple Help Center

Please enter the details of your request. A member of our support staff will respond as soon as possible.